UK StoresFake UGGs – When is an Ugg not an UGG?
Real Genuine UGG® Australia Boots and “Ugg Boots”
How can you tell fake “Uggs” from Genuine UGG® Australia Boots? Or when is an Ugg not an UGG? To add to the confusion “Ugg” is a word in general use now for a certain style of Australian Sheepskin boot. So merchants selling products as “Ugg Boots” mostly aren’t selling legitimate UGG® Australia Boots (a Deckers Corporation brand). An annoying number of “Ugg” retailers bring out models that look like UGG Australia boots and have similar names.
My feeling is that though it might not be technically illegal, it is certainly very misleading, and if the purpose is to dupe customers into thinking they’re buying the legit and genuine article when they’re not, then it’s totally wrong. Lots of customers have been duped by the offer of bargain “Ugg boots” and lots are really confused by what’s out there.
UPDATE: Be sure to read my footnote regarding websites with UGG in the name – its at the bottom of this post. NO SITE with the term ‘ugg’ in the domain name sells legit UGG® Australia boots apart from uggaustralia.com the official site.
So how do you tell a retailer is selling genuine UGG® Australia Boots? Lets deal with a couple of issues first.
“Australian Ugg Boots” are not UGG® Australia products
Let’s first clear up one thing – the generic Australian makers of “Ugg” Sheepskin boots, often trading with websites ending in .au and registered to Australian Companies. These guys are generally okay and sell, in the main, good quality sheepskin boots – they often describe their boots as “100% Australian made Uggs”, “Australian Ugg Boots” and the more responsible ones specifically dissociate themselves from UGG® Australia and Deckers Outdoor (the brand owner) in the footer or on the About Us page so customers don’t get confused. These guys have been selling these types of sheepskin “Ugg boots” for years and as long as people understand these products are NOT the UGG Australia® brand then its fine in my book.
Sellers of Chinese UGG fakes/copies are not selling UGG® Australia products
This is where UGG buyers can get seriously stung and have been (see all the responses below). There are a HUGE number of websites cropping up on the Google Adwords system (Googles “sponsored” ads) and in the search results offering UGG Boots that are in fact low quality fakes/copies of UGG® Australia boots.
These websites do nothing to dissociate themselves from UGG® Australia and deliberately set out to trick people into thinking they are buying genuine UGG® Australia products when in fact they are cheaply-made, low quality Chinese fakes shipped direct from a counterfeiting factory in China. Don’t fall for the “factory direct Ugg boots” line or “buy Ugg boots direct from the manufacturer” – they are all bywords for FAKE.
Furthermore there are many many cases of customers being overcharged on their credit card, being asked to pay twice, not receiving any product or receiving incorrect colours and sizes. Packages coming from China are often stopped in Customs – some are seized as brand fakes and for others the recipient will need to pay import duty. All a shock if a customer thinks they are buying legit UGG® Australia boots.
As we have seen in the stories below, after sales service is nonexistent and returns, exchanges and refunds are near impossible – often the websites even demand a hefty restocking fee! Plus you have to pay for your own courier service to China. All in all a total nightmare if you’re stuck with these nasty (and often very smelly) copies and a big hole in your bank balance. These chinese websites only aim is to make money quickly – they are run by people who have no interest in serving customers – in most cases they are breaking UK and US law and many are run by criminal gangs.
If you e-mail them and ask if their boots are genuine of course they will say yes and then spend ages and ages e-mailing nice messages, giving money off offers, freebies etc. until you pay (normally by Paypal) and in a good proportion of cases thats the last you’ll ever hear from them. Often the website closes down within a few days and just like that – you’ve been scammed. Be aware that a whole month’s salary in china can be than the cost of one pair of these fake boots! So its a massively luctrative scam for them.
The intention of this article is to warn customers that these websites are out there in google, yahoo, msn and other search engine search results offering fake products and customers should AVOID them. I have a list of these fake UGG websites at the end of this article which I will maintain as we discover new sites. If the website is on the list my strong advice is to AVOID.
So how can I spot a fake UGG website?
Here is my checklist from all we have found out so far:
1) UGG® Australia brand – it might be a really obvious point but it can identify about 80% of fake UGG sites. The simple rule is … if the product is not described as UGG® Australia then it’s not that brand! Do not be tempted by the fancy pictures because they may well be pictures of genuine UGG Australia boots being used – some fake sites have even taken the images directly off UGG® Australia’s main site! The products on these fake sites are made to look like UGG Australia Boots, some are even photographed standing on boxes that appear to have the UGG® Australia logo printed on them and they are not the genuine article at all.
Don’t be fooled by the descriptions either – if you see a product described as “UGG Classic Tall” or “UGG Cardy Boots” it is not the same as the “UGG® Australia Classic Tall” or “UGG® Australia Classic Cardy”.
Lets be clear – a brand is a mark of quality – products that are not of that brand will not be that known quality. This goes for anything you might buy. The brand that most buyers mean when they talk about real/authetic/genuine UGG Boots is UGG® Australia – no other similar sounding name means that brand. The same as you would not expect Kokacola to be genuine Coca-Cola, names like “Australia UGG”, “UGGs Australian”, “100% Australia UGG”, even “Genuine UGG” are often used by the fakers to fool you – they are meant to trick you. Just remember the brand and don’t be tricked!
2) Websites with UGG in the name
In Aug 2009 UGG® Australia issued an explicit conterfeit warning on their official website. To summarise: Any website’s domain name (thats the bit before the .com or .co.uk) that has the three letters ‘ugg’ in it, is not selling UGG® Australia brand. For example the website uggbootsforsale.com is therefore not legit because it has UGG in the domain name.
This nows covers 90% of the sites you might be concerned about however we are not done quite yet some sites are even more shameless and use the legal name UGG® Australia and have a domain name without UGG in it.
3) Do a domain check – So the website does say UGG® Australia or has what appears to be the UGG® Australia logo but I’m still not sure? Next step is to do a simple domain check to find out who registered the domain, in what country and when the domain was registered. Use the website http://www.domaintools.com and type in the domain name into the whois tool. If the registrant is in China (country code CN) or the domain has been created within the last three months then my strong advice is AVOID. These fake sites are often only live for a few weeks so they appear to be very recently created. If the domain is held by a proxy service or c/o a domain regsitrant like networksolutions then my advice is AVOID as this registrant is trying to hide their identity. On a good honest domain regisistry entry you are looking for a persons name or company name, a real local street address with postcode/zip code and local phone number.
4) What are the other identifying features of fake UGG sites?
Only UGG Boots: UGG Australia work only with a select number of online boutiques and high street retailers. All have other designer brands available in their range. If you see only UGG products on the site then that’s a tell tale sign.
Shipment Times: This is a good give-away! Check the shipment times on the FAQs pages. If they cannot offer a quick shipping option like overnight shipping it may indicate the product are being shipped from China.
Support methods: If the website does not offer a local phone number and only offers an input form for support or a simple to set up e-mail account like gmail of yahoo or IM support then AVOID. Legitimate UGG Australia retailers are much more established sites with proper support methods, local contact numbers and local addresses.
Poor English: If some of the text on the FAQs pages and product pages seems a little odd then take that as a warning sign that the creator cannot speak english – a translation programme may have been used to create the text. If it reads a little odd, has odd turn of phrases then that’s a warning.
Cheap Prices: Remember the odd addage – if it sounds too good to be true then it generally is. Put it this way UGG® Australia is a premium brand sold only though major outlets and established websites that you have heard of before. Deckers deliberatly restrict the brand to merchants with a good reputation and the right product mix – getting Authorised status is no cake walk! General rule of thumb for UK buyers – don’t expect pay less than £90 for genuine UGG® Australia adult boots. This is a PREMIUM brand and expect PREMIUM prices – no fire sales, job lots, factory direct deals. Sorry folks but those are the facts.
If you are asking the question “is this website legitimate?” you probably already know the answer!
Are genuine UGG® Australia products now made in China?
Finally a question I’m asked a lot and one that confuses a lot of people especially if they buy UGG boots from a legit high street chain and find a “made in China” label inside. The answer is “YES BUT”. YES UGG® Australia, like Converse, VANs and many other footwear products today, are now made in China BUT under working conditions and quality standards supervised by Deckers. Many branded goods are now assembled in China and many attract brand fakers. Expensive branded goods in short supply will always attract people wanting to make a fast buck with fake product!
There is a BIG difference here between the fakes and real products – Deckers UGG® Australia uses 100% A1 grade Australian Merino wool and each boot is made to the stringent standards that Deckers expects and supervises. This is a common practice with designer goods – they are then shipped to legitimate UGG® Australia retailers worldwide and sold to the public with all the workmanship guarantees and returns options you would expect with a premium brand.
The Chinese rip off sites are an entirely different kettle of fish. They produce inferior UGG® Australia copies which do not use the same quality materials like nylon instead of wool and sheepskin and poor construction methods or standards – which means the products quickly loose shape, rub and fall apart. Occasionaly the boots come in branded boxes and even have a fake version of the care card – but however convincing they might first seem if your package came by courier from China its 100% FAKE product – no exceptions.
Though both are “made in china” they are two totally different products. If nothing else – let’s be clear on two points.
UGG® Australia do not allow their legitimate products to be stocked in China and sold direct to the public.
“UGGs” shipped from China may look legit but they are NOT UGG® Australia products – they are ALL poor quality copies.
If were just about to buy a product and you have googled the website’s name and got to this article then I hope we have saved you from disappointment. If you have fallen for the “UGG boots” scam then read below about a few sucessful people who have managed to get their money back. It is possible but you will have to register a dispute with Paypal and/or contact your bank.
How can I buy genuine UGG® Australia boots at the cheapest price possible?
I’ve done a ton of work on this. If you are looking for the best prices for the genuine thing my UGG® Australia price comparison pages will get you the rock bottom, lowest prices across the full UK range of Genuinue UGG® Australia products. I’ve negociated some special deals with UGG® Australia approved UK retailers so you’ll struggle to find anything cheaper AND genuine. I’d love to tell you I’ve found adult UGG Australia boots for under £90 but I’m afraid they are still pricey – but they are the real thing and I’ve done my best to get you the best deals on each and every product. Here are the links.
If real UGG Boots are too expensive for you then my best advice is to at least have a look at similar looking high quality products from EMU Australia, Just Sheepskin, Rocket Dog and Skechers (the Keepsakes and Cunning range is good). I have UK price comparisons on each of these brands and tons more on the main website. These options are way better than the junk shipping in from China.
Anyway folks – stay safe and Happy UGG® Australia Hunting!
Dr Crocs
Do you know the facts before you buy?
- UGG® Australia is a premium designer brand – expect to pay designer prices
- The only way to obtain genuine UGG® Australia (a Deckers brand) products is from Authorised retailers.
- There are less than 120 Authorised online retailers serving the UK market
- All Authorised UK online retailers of UGG® Australia are listed here.
- There are thousands of Fake UGG websites on the internet
- Hundreds of fake UGG websites are created every week
- Any website with the word UGG in its website name is fake – only the offical UGG site is has that word in it
- Most are registered and hosted in China and are beyond of the reach of copyright law and trading standards
- If you order or receive boots from China they are 100% fake and counterfeit – no exceptions
- Counterfeiters don’t abide by child labour laws, anti-sweatshop laws, or restricted substances laws, putting both workers and the environment at risk
- Despite the name UGG Australia is not an Australian company – it’s American. Genuine UGG Australia boots are not made in Australia. Don’t fall for this line.
- There are no UGG clearance sales, UGG outlets or secret stocks of products that discounters are giving away for cut prices. They simply don’t need to – its a brand in high demand.
List of 660 websites now identified as selling fake UGG® Australia boots from China
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do not buy from any of these websites – you will be ripped off
Many thanks to all those who have helped me indentify these sites. Sadly this is not a definative list and more sites will be created this week to scam people. Just because a site is not on the list it does not mean its genuine – do the checks outlined above if in doubt walk (click) away.
If you have been scammed then let us know by using the reply feature at the bottom of this thread. Sorry the thread is so long now!!
……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009
UGG Australia are beginning to strike back against the UGG counterfeiters. They have made a specific statement which clarifies the legal terms of use of the ‘UGG’ three letter name. UGG Australia has stated that any site with a website domain name containing the word UGG or one of their model names (like CARDY) does not carry genuine UGG® Australia Boots. Let’s be clear – if you see a website claiming to sell genuine UGG Australia Boots and it has ‘UGG’ in its domain name (the bit before the .com or .co.uk) then it is 100% fake. This covers about 80% of the fake UGG Boots sites we have discovered. To read more about this and the steps UGG Australia are taking by clicking the link below to my latest post on this troubling subject.
Genuine UGG Boots and fake UGG websites/a> – 19th Aug 2009<
……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009
Many thanks to “Words of Wisdom” for finding this on the BBC website. His advice and comments have been very helpful since this thread was started.
As many of you know I’ve been reporting this problem to all possible agencies like trading standards, BBC watchdog in fact anyone who will listen. I’m please to say the Metropolian Police central e-crime unit have taken action against certain sites using “co.uk” domains to falsely represent themselves.
http://news.bbc.co.uk/1/hi/uk/8392600.stm
“Consumer minister Kevin Brennan said scam websites cost the economy thousands of pounds each year.” — hey Kevin – make that MILLIONS!! (I estimate there’s a million pounds lost just on this one thread)
This is certainly a step in the right direction and very welcome but I must emphasise that this is only a small proportion of what’s out there and the problem is still massive. So please read the above article if you have not already done so.
……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010
About three weeks ago UGG® Australia announced the new Winter 2010 UGG Boot range and I’ve been watching to see how long it takes for the Chinese sites to start ripping off the new styles. Answer: about 10 days. As we know these copies are going to be poor but even so that’s really frightening if you are a genuine UGG Australia retailer trying to get resonable ranks on Google and make a living.
Anyway I know is very early in the season but I’ve just been trolling the internet (once again) for fake UGG sites and I now have 500 published above. And yes it was super depressing 
As before – anything with a UGG in the domain name is not authentic UGG® Australia product and most are cheap chinese fakes. Wanna give your credit card details to some unknown counterfeiter bod in China? No I thought not – so please check the uggaustralia.co.uk site for genuine retailers or use my Compare tab (top right) and pick UGG Australia from the brand list via the top navigation of this page. We have all the new styles listed.
So this thread is once again destined to be one of the busiest on our blog and feel free to share your stories below and please facebook/twitter/ link to us to get the message out – oh and click our “Like” button at the top of this post.
If you are asking about websites with the word “UGG” in them we’ll happily post your question but your answer is already written very clearly and several times over in the post above.
Happy Genuine UGG® Australia Hunting
Dr Crocs.
Regarding uggireland.com: I paid by credit card the amount was taken by feitianonlin.com no sign of correspondence in a week… have i been done???
This is SUCH a great information! I learned so much from it. The other day, I actually put in two orders from the site “meetuggs.com.” Afterwards, I started reading through the customer service page and started getting suspicious. There were many minor but definite odd english phrases and grammatical mistakes. The only contact information was by email, and it happened to be a hotmail account! As soon as I saw that, I called my bank and got my card cancelled right away…the transactions hadn’t gone through yet and I was very lucky. I used your site to check information on the site, and it’s def. a fake!!! Registered to some guy in China and note even a month old!! Be careful out there you guys…I’ve learned my lesson!!
Hi Everyone
My mam has recently odered me a pair of uggs off ugg-boots.uk.com, i’ve read thorugh everyones comments and no’1 has seemed to mension this site.
Just wondering if anybody has odered off here before??
Thanksss
ugg-boots.uk.com is selling counterfeit product. I would imagine the boots you receive will be of poor quality, will smell synthetic, and will quickly lose their shape. If you mother can cancel the order and get a refund, I strongly advise her to do so immediately.
I would not ever deal with this company as they do not contact you if you need to return your order. I have been trying for days but no-one will contact me. Stay away from this website.
I bought a dress through heverleger which is part of ugg2you. We cancelled the order but they still sent it and now we cannot get anyone to return our e-mails. The dress cost $377.00. Do not ever buy anything with these two companies as they will never contact you to give you details on how to return something.
@James
i british too and i saw the boots had been put up prices for the Uk site. i think it is because it costs a lot to ship it across from australia, i mean its the other side of the world, and maybe coz ugg boots are not very common in the UK?
hi i bought a pair from this website uggstore-y.com and they said it was £90.00 but instead they took £400 of my card and i didnt recive the ugg boots but i was lucky and got my money back.
My aunt lives in Beijing, for winter break she came over and brought me 2 pairs of FAKE UGGs. They were fine and comfy the first week, but after that they smell SO bad and synthetic and all the fur at the bottom of the shoe is all flat. and you could tell they’re fake since they don’t have a SINGLE spot on them and the fur is shinier not wooly like the real one. Lesson learned: never buy shoes from china (lol also i went to beijing, bought a pair of nike shoes, and they broke after one day of walking!) p.s (It is SOOooo annoying in middle school when your trying to go to your next class and people stalk you just to see if there an UGG sign on your boots) lol hope i helped
377$?! that’s more than my wii!
@Clive Sinclair i’m after a return address for this site do you have one?
Hey everyone i ordered a pair of boots off xilitrade.com and when i tried to go on the website to check the progress i noticed it had disapeared. The money was taken from my account straight away and checking online backing today the transaction was from NEWSILKWAY.NET which is a wedding dress website :S. i just know the boots are not going to turn up i was just wondering if there is any way i could get the money returned
I noticed that some ugg scam websites have the visa, mastercard logo and sometimes even have some sort of “security” logo (McAfee, Verified by Visa, etc) on them. I would list an example but I don’t want to boost the ranking of those sites…
However, those icons are not clickable. They are just pictures. If it was a legitimate site, I assume there should be a link back to Visa, MaAfee, etc?
please could you tell me whether this site uggbootsaustraliauk.com is legitimate…..many thanks
Hi can anybody help me please. I ordered some ugg boots from a site called
ugg-boots-uk-sale.com and i still have’nt received them, but the payment has been taken.
why on my bank statement does it say feitianonlin.com took the payment for my ugg boots that i have’nt even received
@Jenni
hey this happened when i ordered my uggs from xillitrade.com another company took the money out my account. as they have taken the money out u shud receive them… mine took about 2 weeks to come
I purchased a chi nano hair-dryer blue edition from hair-dryer outlet. My card was charged by this site. I have tried to e-mail them and has no reply. It has now been 10 days and I haven’t heard anything from these people. I thought that the price was too good to be true but I ordered it anyway. I still haven’t received my dryer yet! I feel as though I have been ripped off. Do not order anything from this site!!!!!!!!!! If you see either one of these sites, RUN FOR YOUR LIFE AND YOUR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Does anyone have a phone number for these people?
HELL NO! They are rip-offs. keep your money and shop elsewhere.
I just received these uggs in the wrong size and they are fakes. I will be calling my credit card company a.s.a.p. I should have researched this site first. No more ordering on the internet for me for awhile. It’s terrible that we can’t trust anybody these days. Thanks for all the information and I hope that more people find out about this information before anybody else gets burned.
I bought from Uggsline.uk.com . and received wrong size boots and they are fakes. They came in a box marked uggsaustralia.com and with 2 cards embossed with gold UGG logo.
I paid by Credit Card and my Bank paid out to Dotcom Global Trading who turn out to be Yung Tay International Trading Co.Ltd Address Cardiff CF11 7AW. Registered with Companies House. No phone number or email address for Yung Tay.
Only contact is with Uggsline by email – who are late in responding.
I asked for refund but they want to take 20% handling fee and return postage to China to be paid for by me! OR keep the boots with refund of £10 and order new ones with 30% discount.
How can I bring this company to justice? This company is not on your list. Has anybody used it? How can I help bring them to justice?
Regarding uk-uggsstore.com:
Be aware, this website sells fake uggs. We received the two pairs ordered but they are made of a lovely synthetic material! and came from China in a really tatty box.
I managed to receive some responses to my e-mails, but when I asked for an address to sent the boots back, they said that they do not accept returns, would not refund my money neither would they refund the difference between what the amount they took and what was on the order acknowledgement. I kept all the correspondence and sent it to my credit card company and to ugg Australia.
I bought some boots from uggclearance.com. They arrived within 1 week and did not have any of the “fake” identifiers I have been reading about, but I’m still wonder if they are fake because they were shipped from China. The website looked legitimate and I had to use verify visa before the order was placed. Has anyone else used this website? Fake nor not???
@EMMA
Hello Emma I have two pairs from that site and it is legitamate!!
Im only 10 so please nothing too complex thanks
@Rainbw
Where did you get your UGGS from?
@Eliz
Heya Eliz Im Ellie I have UGG boots which are real and I love them and yeah it is sooo annoying when people look for the UGG label on my feet!!!
@Jenni
hello, i’ve just checked the website you said, on the REAL ugg australia website, and it said this website was definitely fake. sorry.
@Paula
I’ve shopped with Exquiste Fashions and their Uggs are totally real. They have the hard to find one and pretty good customer service, too.
Hiya I’ve just ordered some Uggs from ugg-boots-uk-sale.com, they have not arrived yet and from reading the above, I don’t think they will!! The money has been taken from my account by Feitianonlin and I have no way of tracking the boots as the site does not seem to exist anymore!! I have been waiting for two weeks. Any suggestions?
@Paula
Yes, their Uggs are real, they sell a lot of styles and models you can’t find anymore, at least not on line. I bought a pair of Wahine from them about 2 years ago and they are definitely real.
@Hannah
NO NO NO – I bought a pair and they are not even sheepskin – man made all the way through, straight from china. I know some people get cheap fakes that look good and are real sheepskin and that is ok – but these smell like benzine!
DO NOT GO NEAR
unfortunately i ordered 3 pairs of uggs from this website, my sister had got a navy pair which were perfect, so i ordered a navy,grey,nd cream pair. navy ones were good fake vesion, but as for the grey and cream pair, very little fur, seems to be two different colours, bigger sizes,very unshaply, nd absolutely stink. they cost €65 each, nd now the website has just stopped working, DO NOT BUY FROM THELADYSTAR.COM website, it is definately a fake, no contact details, nothing, please beware, as i am gutted,nd could have bought one good pair of uggs for the price i paid for these fakes……………….
Regarding uggaustraliauk.com:
Hi
I bought some UGGs off this site for my daughter, they never arrived but I received a letter from ‘Deckers UK’ who hold the trademark brand for the UK for UGGs. The Ugg boots had been held by ‘UK Border Agency’ because they have been identified as ‘counterfeit’ and have to be destroyed. Deckers UK sent me a letter asking me to sign an agreement to have them destroyed and if I do not give that then they threatened to take me to county court with a possible fine of up to £5k and a criminal record!! I bought those in good faith. I am fuming.
Hi,
please learn from my own mistake DO NOT ORDER ANYTHING AT UGGRETAILERS.ORG OR UGGRETAILERS.CO.UK. Both of these websites are based in China; therefore, everything what you order and pay in a belief that you are purchasing real lether uggs is bulls***. I ordered my uggs, paid 120 dillars and got a Chinesee plastic boots with no chance to even send them back. Be very careful.
I ordered 3prs from uk-ugg-boots.com, one pair was opened by UK Border Agency and i was informed they are fake and have to be destroyed.A pair arrived today, 4th aug 2010, and they are cheap and nasty. I know the other pair will also be fakes, 200 pounds wasted, i am so angry
@Jenni
hi i just ordered boots froom uggbootsale-uk.com also now reading up dont think iv made a good choice has any1 used this company and what do we expect???
Regarding uggshop.ca: FRAUD- not in Canada at all. They are counterfeit located in China. Beware – If it’s too good to be true- it probably is…
regarding uggbootsale-uk.org: just bought a pair of ugg boots for my wife and they sent the wrong size, in the process of talking to them via their “chat room” and “email” albeit the response is somewhat very strange !!! I’d advise all to keep away until I get a professional response or contact phone number !! …
… they will not refund or send correct size OR provide address to send back to ! Keep away from this site uggbootsale-uk.org
regarding uggbuy.co.uk: absolute scam on this website, paid £89 for fake boots!!! claim to be uk based and they are from china. ignored my emails!
Hi has anyone bought from ugg-euro? uggeuro.com – I dont mind if they re not the originals, I just like them in the photos showed .
Hey do u know if this website is fake – ugg-uksale.in – seems to good to be true
My husband purchsed a pair of uggs from this site ukuggsaleuk.com for £58.80 last night. When he told me what he’d done alarm bells rang immediately as the price is so cheap. He paid by debit card and there is no way to cancel this purchase. I wonder if we’ll ever get the item and if we do what sort of quality they will be. Has anyone purchased from this site?
@Emma
Hi Emma, i also ordered a pair of uggs from ukuggsaleuk.com and i’ve still recieved no reply from them and was not given a tracking number for my purchase. Has anyone gotten back to you regarding the legitimacy of the website? and has your ordered arrived in state you expected and paid for?
Regarding ugg4sale.com: I ordered a pair of “UGGs” from here, and everything about them looks fine. the logo on the heel, the fur, the stiching, the tag inside the boots, the box that it came in, the logo’s on the box and also the cetificate and care kit card. However, when I went back on there to order a 2nd pair, I realsied that all the links (clicking on the pictures and categories) just took me to another website called “boot barn”. They were directly shipped from china I believe, but they look unbelieveably genuine, I no longer know what to think. I’m quite devastated that this has happened. Gues this just means I’ll be getting my Ugg’s from high street shops (BANK fashion, John Lewis etc) at least I have someone to go back to if I’m not happy with them.
@Emma
Hi, I ordered from these people around the same time you did and surprise surprise they have not shown up!! I doubt we will ever get the items, also the website has now been shut down! However, there is some good news. I spoke to Trading Standards and they told me to contact my bank and quote “I’m claiming under the charge back scheme” This only works if you paid by debit card. I have to wait 30 days – even if they do turn up and are fakes I can still claim my money back. Good luck.
Thanks for the advice Kia I bought boots from the same website the other night!!!!! Wish I had read this site first! Im going straight to the bank tomorrow.
hi i am looking to buy bailey button uggs fromuk-uggsoutlet.com. has any1 used this site an know with the uggs are real. or does any1 know of any good ugg websites
thanks keighley
uggstore.my anyone any info on this site? Looks real but delving into the info in the customer service section ive got lots of doubts? not placed an order but wanna kno if anyones had some!?
hi, i was just wondering if anybody had ordered from the website boots2uk.com?